Open the size guide on the individual product page and compare its measurements with a garment that fits you. Sizing can vary between products. If a measurement you need is missing, email us before ordering.

It means that the item comes in one supplied size, not that it fits everyone. Check that product’s measurements and fit notes before choosing it.

Your chosen color and size are shown in your bag. Check both before payment. Screen settings and lighting can affect how a color appears, so look through the photographs for your selected option.

The product description and selected option specify what you are buying. Clothing and accessories used to style a photograph are not included unless the product is explicitly sold as a set.

Our standard delivery service is for the United States and costs $5.99 per order. Applicable sales tax is shown at checkout before payment.

Estimated standard US delivery is 4–8 business days: 1–2 business days handling plus 3–6 business days in transit. Handling and delivery schedules run Monday through Friday. The order cutoff is 3:00 p.m. New York time. These are estimates, not guaranteed arrival dates.

We cover import duties, customs charges and import taxes for US deliveries. Applicable US sales tax is calculated separately and shown at checkout before payment.

Keep your order reference and use Track My Order. Dispatch and tracking details are provided when available. If you need help, email us with your order reference.

Yes. Items from the same order may be dispatched separately and arrive at different times. Contact us if you need help checking a particular item.

Email us as soon as possible with your order reference and the requested change. We will check its status; a change is not guaranteed once processing or dispatch has begun.

Email us within 60 calendar days of delivery with your order reference and the item you wish to return. Items must be in original condition, unwashed and unaltered, with supplied tags and components. Wait for the authorized return address before sending a parcel.

For ordinary returns, you arrange and pay the actual return postage. We do not supply a return label. For a confirmed defective, damaged or incorrect item, we provide instructions and cover required return postage.

After the return is inspected and approved, we process the refund within 2 business days. Your bank may take up to 8 further business days to post it to the original payment method.

We do not offer exchanges. You can return an eligible item under our returns policy and place a new order for the option you want.

Email support@atelierrocco.com. Our support hours are Monday–Friday, 08:00–17:00 America/New_York, with a usual reply within one business day. Include your order reference if your question concerns an order.